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Facilities & Activities

Frequently Asked Questions – Park Facilities & Activities

On this page, you will find all frequently asked questions for park facilities & activities at North Devon Resort.  If you think of another question we have not listed here, please contact us using our form at the end of the page.

General questions about park facilities

Why choosing North Devon Resort?

We have the best location, offer the cheapest prices around, and North Devon Resort is the most entertaining resort in the region. At North Devon Resort you will find fully fitted apartments, in-house entertainment team, an indoor swimming pool, The Monkey Puzzle restaurant, soft play, and much more. All to make your family holiday a one to remember.

Is North Devon Resort dog friendly?

North Devon Resort apartments are dog friendly but your pet will not be admitted onto the resort unless advised and paid for in advance and will be strictly monitored. Pets are not allowed inside the complex, and must be kept on a leash when around the complex unless it is in the guest’s room.

How to contact North Devon Resort?

You can simply contact us by our email: reservations@ilfracomberesort.com  or from our phone number: 01271 623 130.

Where is North Devon Resort?

Our resort is in the picturesque Ilfracombe, nestled close to award-winning beaches and sea cliffs of Exmoor National Park. North Devon Resort complements harmoniosly the landscape, offering you a purely British escape. Our address is Marlborough Road, Ilfracombe EX34 8PF.

How to get to North Devon Resort?

The city of Ilfracombe is easily accessible by plane (Cardiff Airport – only 60km / Exeter Airport – only 73km), road, or by rail. Most UK citizens use cars or buses to reach Ilfracombe, which is very close to London, only 4 hour’s drive (364km).

Why North Devon Resort has the best location in the city?

We are located very close to the city, only 1km from the harbor center and near the best beaches in the region (just 5 minutes away from beautiful Hele beach), surrounded by nature and Exmoor National Park.

Is there enough space for parking at North Devon Resort?

We allow one car per booking. If you are bringing a second car it must be with our prior agreement. For security reasons additional cars must be booked in advance and will be strictly monitored.

 

All vehicles are parked at the owner’s risk. We cannot facilitate vehicles with trailers or long vehicles without prior agreement. We will need to take your number plate details upon check-in.

Do you have charging points for electric cars?

This is a new, coming up very soon at the park. We are working on it.

Can I request transport at the airport?

Yes, you have to notify us 14 days before arrival so we can arrange your transport from the airport to the resort. Please be aware that transportation to the resort will cost you an additional fee.

Is WI-FI available at all park facilities?

Yes, we provide very stable WI-FI connection in every area of the complex.

Where can I find the reception at North Devon Resort?

The reception is located at the entrance door, close to lobby.

Are there laundry facilities at North Devon Resort?

Yes, North Devon Resort offers laundry services, but comes with an additional price.

Are the rates on the website per person or apartment?

We offer only apartment-based prices, some apartments can house up to 6 people.

Is there a cash point/ATM on the Resort?

Most cash points/ATMs are located in the city, very close to our resort.

What if I have a special event and want to book the venue?

If you have a party or event coming up, email Richard Silver to book the venue.

Questions about park activities and events

What children-oriented facilities and activities can I find at North Devon Resort?

North Devon Resort puts a high emphasis on the entertainment of all family members, especially kids. We have a soft indoor playground, kids club, and entertainment events to keep your little ones active and entertained during your stay.

Is there a Kids Club available?

Yes, we have our kid’s club! Our younger guests will love our indoor soft play area which features exciting climbs and slides with children’s activities arranged during school holidays. Be aware that our kid’s club is not available during school period.

Know more about kids club and book a slot here: Link

Can I bring my children to the kids’ club even if I am not a guest?

Of course, all kids of the world are welcomed at our resort. But, kids that are not guest of North Devon Resort needs to pay an additional fee

Does North Devon Resort organize events, if yes what types?

North Devon Resort has one of the best and the most spacious venues in the city, where we organize concerts, sports competitions, entertainment events, and kids events. Please visit our events page to get informed more about the upcoming events

How do I book events before I arrive?

We use Ticket Tailor as our official ticket purchase partner, please visit for more: https://www.tickettailor.com/events/ilfracombeholidaypark/

Do we need to book a table for entertainment?

Yes, most of our entertainment shows happen at our venue, and booking a table is recommended due to the many people participating in these events.

Does North Devon Resort organize tours?

Yes, we are very active in organizing summer tours, such as Cider Orchard and Vineyard Tour of North Devon. 

How do I book tours before I arrive?

Similar to events, we use Ticket Tailor to manage ticket purchasing for us.

Do you sell day or local pass?

We are working to make it possible for you to buy day pass or local pass for the main attractions at North Devon, starting summer 2023.

Questions about food and drinks

Where can I find food and drink in North Devon Resort?

Fortunately, at our park, you can find a tourist favorite Monkey Puzzle Restaurant.

Do you offer half-board or all-inclusive services?

Currently, we are not offering half-board or all-inclusive services.

Is breakfast included in the booking?

No, breakfast is not included in the booking, but you can order optionally to have breakfast for £12

Where can I find the menu for Monkey Puzzle Restaurant?

Monkey Puzzle Restaurant menu is available online, click here.

Does Monkey Puzzle Restaurant offer food delivery or take away services?

Yes, you can always contact Monkey Puzzle Restaurant using this phone number: 01271 445512

What if I have special dietary needs?

Monkey Puzzle Restaurant has a rich menu consisting of all types of dishes. Don’t worry, you will choices there for you.

Questions about swimming pool, sauna, and SPA

Is there a swimming pool and sauna available at the resort?

We have an indoor swimming pool and sauna which are popular among tourists in Ilfracombe. It is equipped with a good ventilation system and we strictly monitor water quality.

How do I book the swimming pool and sauna session?

Your reservation entitles you to a 45-minute session to use the pool and sauna. Swimming pool charges for locals are Adults £5.20 and for Children £4.50. Guests of the resort will get a wristband on check-in. You do not need to pay anything extra.

We provide online booking for swimming pool session, please click here for more.

What are the swimming pool and sauna opening hours?

Our swimming pool is open from Monday to Sunday from 9am to 7pm.

Are there changing rooms close to the pool?

Changing rooms are found close to the swimming pool.

Are there SPA treatments at North Devon Resort?

Yes, a guest massage therapist at Sea Salt SPA will make sure you get the best SPA treatments, so you can relax and unwind.

Please see our SPA treatment menu, here. 

What are the Sea Salt SPA opening hours?

Sea Salt SPA opening hours are from 10 AM – 6 PM, with different offers for Wednesday, Saturday, and Sunday.

Is swimming pool kids friendly?

Anybody under 8 years old must have a competent swimmer over the age of 16 with them in the pool. Anyone aged 8-15 must have a competent swimmer poolside over the age of 16.

Is there a lifeguard at the swimming pool?

Our swimming pool is manned by full-time lifeguards.

Can I order food at the restaurant while I am using the swimming pool?

Monkey Puzzle Restaurant offers food delivery services or takeaway at the swimming pool.

Contact us with your questions

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